These Gift Card Terms and Conditions apply to all Gift Cards purchased or redeemed through MTG MATE Pty Ltd. By purchasing or redeeming a Gift Card, you agree to be bound by these terms. Please read them carefully before using your Gift Card.
Gift Cards are not redeemable for cash and cannot be exchanged for cash or used to pay any outstanding balance on your MTG MATE account.
Gift Cards will expire 5 years from the date of issue. After this period, the card will become invalid, and any remaining balance will be forfeited.
If the remaining balance on your Gift Card drops below $5, you may request that the remaining balance be transferred to your bank account by contacting our customer support team at support@mtgmate.com.au.
Gift Cards are redeemable for store credit equivalent to the value of the Gift Card, which will be applied to the owner's MTG MATE account. This credit can be used for purchasing Magic: The Gathering cards available for sale on mtgmate.com.au or in person at our physical store located at 1/471 Tufnell Road, Banyo, Qld, 4014.
Gift Cards can only be used for purchasing Magic: The Gathering cards and related products. They cannot be used to pay for shipping and handling fees associated with online orders.
If your purchase exceeds the balance on the Gift Card, the excess amount must be paid using another payment method.
In the event of a refund, the amount paid using a Gift Card will be refunded as a store credit to your MTG MATE account.
Gift Cards should be treated like cash. Lost or stolen cards will not be replaced or refunded.
To check the balance or expiry date, please contact customer support at support@mtgmate.com.au.
Gift Cards are issued in Australian Dollars (AUD) and can be used only on the Australian version of the MTG MATE website. If used in-store, the card can be used to make purchases at our Banyo location.
MTG MATE reserves the right to change or amend these terms at any time without prior notice. In the event of a dispute, MTG MATE's decision is final.
For further assistance, please contact us at support@mtgmate.com.au.